Tim Brockmeier and Philipp Hofmeister, who worked for German broadcasters Hessischer Runfunk, said that after equalizing for Michael Antonio’s hosts in the first half, his headset was torn and he was physically assaulted by West Ham fans.
The pair said that West Ham fans were sitting directly behind them and when Frankfurt took the lead in the first minute of the match, they were overjoyed and angry.
The incident was captured on live broadcast.
“We are being attacked from behind by English fans, which is why we unfortunately left for a short time,” Hofmeister said on the broadcast.
“So we’re being attacked from behind. And our colleague Tim had just dropped his headset to the ground, so we have to be really careful about what we do here.”
West Ham told CNN it had identified the two culprits and was continuing its investigation.
A West Ham spokesman said: “From our point of view of zero tolerance, the details of the culprits have also been sent to the police, who will now conduct their own investigation.”
“If found guilty, they will be banned indefinitely and will not be allowed to enter London stadiums or travel with the club. This kind of behavior is unacceptable and West Ham It will not be tolerated at United. “
CNN has reached out to London’s Metropolitan Police but has not received a response.
Observers later thanked members of the West Ham Media Department who transferred them to a new seat at halftime.
“First of all, I apologize to all of you who are probably used to different performances from us,” Brock Meyer added during the broadcast, after his transfer.
“We were hoping to deliver in the first half, but if you constantly feel that something could come from behind, a punch or some other blow or maybe something else, you are not free. Are and can’t focus on the game. “
Gabriele Holzner, Hessischer Rundfunk’s program director, also condemned the attack on her reporters.
“Soccer stadiums are not a place of lawlessness,” Holzner told CNN in a statement.
“We expect the organizing club to ensure a safe environment for all reporters – including the visiting team – so that they can do their work without fear of attack.
“Mecca and physical violence are not tolerable under any circumstances.”
Eintracht Frankfurt told CNN that the attack was “completely unacceptable, even in emotional terms.”
A club spokesman added: “The events demand a thorough analysis, which will be done by the host club West Ham United. We have been assured by the club.”
West Ham eventually lost the first leg 2-1, with the return match scheduled for May 5 in Germany.