September 30, 2022

The world’s best airlines for 2022, according to Skytrax

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London (CNN) From Covid to chaos, it’s been another tough year for the aviation industry. In most parts of the Northern Hemisphere, a busy summer had taken hold. Delays and cancellationswhile a new study in the United States found this week. Airline passenger satisfaction Falling across the board.

Still, as we enter the quieter travel months of September and October, there was reason to celebrate in London on Friday, as industry leaders gathered at the Langham Hotel for the Skytrax World Airline Awards 2022. — This event was held for the first time. Held in person since 2019.

Skytrax, a UK-based airline and airport review and rating site, polled more than 14 million users in more than 100 countries between September 2021 and August 2022 to find out the world’s current favorite airline. Surveys have been conducted.

This year’s winner was no stranger to the podium. Newly crowned Qatar Airways has won the top prize a total of seven times since the awards were introduced in 1999. The Qatari flag carrier also picked up eight more gongs on Friday, including Best Business Class, Best Business Class Seat and Best Business Class. Lounge Dining. That would be a lot to bring back by hand luggage.

Just two months ago, the carrier took the No. 1 slot. AirlineRatings.comRanking of the world’s best airlines.

Akbar Al Bakr, group chief executive of Qatar Airways, thanked his “incredible employees” for “their continued dedication and drive” and said it was “great to win these awards in the same year as we celebrate our 25th anniversary.”

Shortly after receiving the award, he told CNN Travel that the secret to the airline’s continued success was: “Consistent service, consistent product, consistent focus on passengers and total dedication by everyone working at the airline. “

A regular on "best of" Emirates was No. 3 in Skytrax's 2022 ranking.

A regular on “best of” lists, Emirates was No. 3 in Skytrax’s 2022 ranking.

Adam Check/AP

Singapore Airlines, the world’s new No. 2 carrier, also won nine awards, including Best Cabin Staff, Best First Class, Best First Class Seat and Best First Class Catering, according to the Skytrax survey.

Ryanair’s Surprise

The UAE’s flag carrier Emirates came third, and was also awarded for Best In-Flight Entertainment, Best Economy Class, Best Economy Class Catering and Best Premium Economy Class Seat.

Japan’s ANA (All Nippon Airways) came in at number 4 and was also named the world’s cleanest airline: Two years of Covid-19 means customers are particularly concerned about hygiene and cleanliness standards. have It also won four other awards, including Best Airport Services.

Australian airline Qantas ranked fifth in a survey of more than 350 airlines conducted in English, French, Spanish, Russian, Japanese and Chinese.

Delta Air Lines was the leading airline in the US, winning six award categories by region, while Turkish Airlines was the top airline in Europe, taking home four awards, including the most competitive Best Airline in Europe. The honor is also included.

In one of the biggest upsets of the day, Irish airline Ryanair — which has never been afraid to court controversy in its 37-year history — triumphed at the awards for the first time, named Europe’s best low-cost airline. Crowned the airline. . Much of this success with customers is owed to its emergence as one of the region’s more reliable airlines this summer. Canceling relatively few flights And even the offer “Rescue” flights To help those stranded by cancellations by their competitors in July and August.

Albertine Marasira, a flight attendant at Rwanda Air, which won the Best Airline Staff Service Award in Africa, said the award would encourage the carrier to raise standards even further.

As it’s “an award for outstanding employees, it’s a huge win for us,” he told CNN. “It will encourage us to take care of our passengers.”

Skytrax CEO Edward Plaisted said that while the awards celebrated the best in aviation, the industry was still dealing with the stress of Covid, staff shortages and rising fuel prices due to the conflict in Ukraine.

“It wasn’t exactly the happiest of times in many ways,” he told the event’s audience.

Airlines pay no entry or registration fees to be eligible for the awards and all survey and award event costs are covered by Skytrax. For a complete list of winners, visit Sky tracks Site

According to Skytrax, the world’s top 20 airlines in 2022

1. Qatar Airways

2. Singapore Airlines

3. Emirates

4. ANA (All Nippon Airways)

5. Qantas Airways

6. Japan Airlines

7. Turkish Airlines

8. Air France

9. Korean Air

10. Swiss International Airlines

11. British Airways

12. Etihad Airways

13. China Southern Airlines

14. Hainan Airlines

15. Lufthansa

16. Cathay Pacific

17. KLM

18. Eva Air

19. Virgin Atlantic

20. Vistara

Qantas is Australia's flag carrier and number 5 on this year's list.

Qantas is Australia’s flag carrier and number 5 on this year’s list.

Tino Plunert/dpa/picture-alliance/AP

The best cabin staff in the world

Singapore Airlines

World’s Best Airline Cabin Cleaning

ANA All Nippon Airways

The world’s best independent airport lounge

Plaza Premium

The world’s best business class lounge

Virgin Atlantic

The best laser airline in the world

Sun Express

World’s Best Low-Cost Airline/Asia’s Best Low-Cost Airline

Air Asia

The best low-cost airline in Europe


The best low-cost airline in North America

Southwest Airlines

Best low cost airline in Africa

Fly Sapphire

The world’s best long-haul low-cost airline


World’s best in class airlines

World’s Best First Class Airline: Singapore Airlines

World’s Best Business Class Airline: Qatar Airways

World’s Best Premium Economy Class Airline: Virgin Atlantic

World’s Best Economy Class Airline: Emirates

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